Wednesday
Jun232010

Another (bigger) Crash

This week has been a test of endurance and tranquility. 

Photo by BarkIt started out innocently enough, as do most horrific weeks. Monday morning was spent going through my checks, making sure everything was ok. 

The first call was at about noon on Monday. A client's user was having trouble opening a file in their documents folder... there were indications that seemed to point to the file being corrupted. This is obviously a concern, but not earth-shattering. I'll just finish up what I'm doing and... 

The second call wasn't far behind it. This was another user. They were having trouble opening any files in their documents folder. Since the workstations on this network are configured to redirect their documents folder to a shared location, this now tells me that we have corruption on the server, in the user shared directories. Oh, crap. Now it's getting serious, and it means that everyone is affected. It's time to rearrange the schedule and... 

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Thursday
Jun032010

Growth

We're growing.

Not technically by numbers of employees, mind you. The current count is a single employee (me) and one Technology Consultant contractor (Justin). I have added a part time contracted admin assistant (Cheryl). Cheryl works from home on her computer... but synchronizes with me. More on that below. So why do I need to add an admin assistant?

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Tuesday
Apr272010

Crash

What would the loss of your primary computer mean to you?

A couple of weeks ago I was at a client’s site. This client had a couple of old servers… So old, in fact, they were tan in color. Think about it… when was the last time you saw a *new* tan computer? Yep, they were that old. Or older.  We were “virtualizing” these servers into a newer server they had purchased. This means that we were converting the old tan box computers into VMWare Virtual Servers.

The intricacies of that are beyond the scope of this article. This article is about what happened while the servers were being “virtualized”.

My laptop battery had been giving me issues. By “issues” I mean that it couldn’t hold more than about a 10 minute charge. This was not a critical deal, since I basically go from electric socket to electric socket in the course of my day. So, no big deal, just plug the brick in and keep moving.

Then my power brick started having issues. Subtle at first, the laptop would act as though it had been disconnected from power. Usually re-connecting the power did the trick. Soon, the brick disconnected for longer periods. The laptop would actually hibernate to deal with it.

Finally, in the middle of this conversion, the brick quit altogether. I certainly needed my laptop for this project, but mine was now completely dead. What to do?

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Tuesday
Apr202010

The Trojan Fortune Cookie

Updated on Wednesday, June 16, 2010 at 7:50PM by Registered CommenterRnoc.Net

A friend of mine who is also a client sent me an email this week. I get email all the time from friends and clients alike asking opinions on various technical things that they read about. I'm sure any of you in any kind of service industry whatsoever provide the same service for your family and friends - whether you are a neurologist (like my cousin), a cop (another cousin), a Pastor or a mechanic. People are always running their thoughts by you to get your opinions.

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Tuesday
Mar302010

Hosting Your Company's Email

What is your email host doing for you? Or, do you even have an email host?

I have been helping a client move to faster Internet. As part of the package, we will be moving their email hosting to another provider. Originally, I had recommended Google Apps for Domains, since my preference for it is well documented.

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