Sometimes Virtual Is Not The Answer

Flickr Creative Commons PhotoHow much complexity is too much complexity?

I have a relatively new client. I received this client via referral after their relationship with their previous consultant came to an end. While I’m thankful for the new client, I don’t like to see things end that way - it means that a level of frustration has been reached, possibly on both sides. Sadly, this was the end of a long relationship between the client and the consultant.

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Another (bigger) Crash

This week has been a test of endurance and tranquility. 

Photo by BarkIt started out innocently enough, as do most horrific weeks. Monday morning was spent going through my checks, making sure everything was ok. 

The first call was at about noon on Monday. A client's user was having trouble opening a file in their documents folder... there were indications that seemed to point to the file being corrupted. This is obviously a concern, but not earth-shattering. I'll just finish up what I'm doing and... 

The second call wasn't far behind it. This was another user. They were having trouble opening any files in their documents folder. Since the workstations on this network are configured to redirect their documents folder to a shared location, this now tells me that we have corruption on the server, in the user shared directories. Oh, crap. Now it's getting serious, and it means that everyone is affected. It's time to rearrange the schedule and... 

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