Maintain
Maintenance of your equipment, software, and data brings the greatest return on your IT investment. Having received many client requests, we've developed a simple maintenance and monitoring plan to improve the overall efficiency of your business, and reduce repair costs.
We believe that the most effective plans are often the simplest. We brought that philosophy to our maintenance plan - the only requirement is to commit to one scheduled maintenance visit a month for six months. This regular check-up ensures all your computers are functioning properly. During our regular visits, we do a thorough check of the following items:
- Verify that your Backup systems are functioning properly
- Check operating system updates and patches
- Verify that hardware drivers are the most recent
- Check that antivirus, antispyware and antispam software is present, functioning and updating correctly
- Tune-up and optimize your computer speed
- Review all event logs for early signs of software and hardware issues
We can also arrange to do other tasks while we are onsite -
- User training
- Basic software installation
- Many other tasks as requested
Having a regular service visit helps you plan projects and employee training. It lowers your overall costs, because we find small issues and fix them before they become large problems.
Our "simpler is better" philosophy also extends to our emergency call prioritization. Our client care priorities, highest to lowest:
- Entire network down
- Server is down
- Can't print from multiple workstations
- Workstation is down
- Can't print from 1 workstation
RNOC's maintenance plan is a great to reduce down-time and extend the overall life of your network equipment. Contact us today!